Shipping policy
Our goal is to provide you with a seamless and efficient shipping experience. Please read below to understand our shipping processes, costs, and estimated delivery times.
Shipping Options & Costs
- Standard Shipping: $5 USD
- Estimated delivery: 4–7 working days (once your order has shipped)
- Free Standard Delivery on orders $65 or more
- Express Shipping: $10 USD
- Estimated delivery: 3 working days (once your order has shipped)
Order Processing
Once you place an order and your payment is successfully processed, our team will begin processing your order. Please allow 1–2 business days for order processing. During this time, we verify item availability and prepare your package for shipment.
Shipping Methods
We work with reliable shipping carriers to ensure timely and secure delivery. The shipping method chosen depends on factors like destination and package size/weight. For most orders, standard shipping is offered.
Estimated Delivery Time
- For standard shipping, the estimated delivery time is 8–12 working days from the date your order is processed.
- Please note actual delivery times may vary due to factors beyond our control such as customs clearance, weather, or unforeseen circumstances.
Order Tracking
Once your order ships, we will email you a tracking number or provide it via your customer account. You can use this to monitor your shipment’s progress online. It may take up to 48 hours for tracking information to update.
Address Accuracy
Please double-check your shipping address during checkout to ensure accuracy. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
Non-Delivery or Lost Packages
In rare cases of lost or delayed packages, please contact our customer support. We will work with the shipping carrier to investigate and arrange a replacement or refund based on the situation.